Privacy Policy

Effective date: Jan 1, 2026
Last updated: August 7, 2026

Forensim respects your privacy and is committed to protecting the personal information you provide when using our website and services.

Who We Are

Forensim operates the website at https://forensim.com

In this Privacy Policy, “Forensim,” “we,” “us,” and “our” refer to Forensim and its authorized representatives.

Information We Collect

Depending on how you interact with our website, we may collect:

Your name
Email address
Telephone or mobile number
Company or organization name
Information submitted through contact, consultation, service-request, or registration forms
Account and login information
SMS communication preferences and consent records
Comments and uploaded content
Internet Protocol address
Browser type and device information
Website usage and cookie information
Any other information you voluntarily provide

We use this information only for legitimate business purposes, including responding to inquiries, providing requested services, managing accounts, communicating service updates, protecting our website, and improving our services.

SMS and Mobile Messaging Information

When you provide your mobile number and voluntarily consent to receive text messages, Forensim may use your number to send the categories of messages you selected. These may include:

Service-request and account updates
Project or case updates
Appointment confirmations and reminders
Schedule or event notifications
Customer-support messages
One-time verification or authentication codes
Marketing or promotional messages, when separately authorized

Message frequency varies depending on your activity and selected preferences. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance or contact us using the information provided below.

Consent to receive marketing text messages is voluntary and is not a condition of purchasing or receiving services from Forensim.

Protection of SMS Consent Information

Forensim does not sell, rent, trade, or share mobile phone numbers, SMS opt-in information, or text-messaging consent with third parties or affiliates for their marketing or promotional purposes.

We disclose SMS opt-in data and consent only to service providers that help us operate our messaging program, deliver messages, maintain technical systems, or comply with applicable legal requirements.

Twilio’s current toll-free verification guidance specifically requires privacy policies to protect messaging opt-in information from sharing or transfer to third parties for marketing.

How We Obtain SMS Consent

Users may provide SMS consent through a website form or another clearly disclosed consent process.

SMS consent: Users must provide consent voluntarily. We do not select consent by default. Consent applies only to the message categories the user selects. We record consent separately from acceptance of general website terms. Users may withdraw consent at any time.

Providing a telephone number alone does not constitute consent to receive marketing text messages.

Twilio requires the opt-in choice to be explicit, informed, and voluntary and requires separate consent where informational and promotional message types are involved.

Comments

When visitors leave comments on the website, we collect the information entered in the comments form. We may also collect the visitor’s IP address and browser user-agent information to assist with spam detection and website security.

We may provide Gravatar with an anonymized string created from your email address, sometimes called a hash, to determine whether you use that service. After we approve a comment, your Gravatar profile image may appear publicly alongside your comment.

Media

When uploading images or other files to the website, you should avoid including embedded location information, such as EXIF GPS data.

Visitors may be able to download publicly available images and extract embedded information from those files.

Do not upload confidential, proprietary, sensitive, or personally identifying documents through a public website feature unless the feature is specifically intended for secure document submission.

Cookies

Our website may use cookies and similar technologies to operate the website, remember user preferences, support account functionality, understand website usage, and improve security.

Comment Cookies

When you leave a comment, you may choose to save your name, email address, and website in cookies. We provide these cookies for convenience so you do not have to reenter the same information when submitting another comment.

Login Cookies

When you visit a login page, we may set a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain personal information, and we remove it when you close your browser.

When you log in, we use cookies to save your login information and display preferences. Login cookies generally remain for two days, and display-preference cookies may remain for up to one year.

Selecting “Remember Me” may keep you logged in for up to two weeks. Logging out removes the applicable login cookies.

Publishing Cookies

When an authorized user edits or publishes content, we may store an additional cookie in the browser. This cookie does not contain personal information and may identify only the article or post the user edited.

Analytics and Functional Cookies

We may use analytics, security, performance, or functional cookies provided by trusted service providers. You may control many cookies through your browser settings, although disabling certain cookies may prevent some website features from functioning properly.

Embedded Content From Other Websites

Pages on our website may contain embedded content, including videos, maps, images, documents, social-media content, or articles provided by third-party websites.

Embedded content behaves in substantially the same way as content viewed directly on the third-party website. Those websites may:

Collect information about you
Use cookies or similar technologies
Include additional third-party tracking
Monitor your interaction with the embedded content
Associate your activity with an account you maintain with that third party

Those third parties govern their privacy practices according to their own privacy policies.

How We Use Your Information

We may use collected information to:

Respond to questions and contact requests
Provide consultations, engineering services, forensic services, or other requested services
Process and manage service requests
Communicate account, project, appointment, or case updates
Send verification codes
Provide customer support
Send marketing communications when consent has been obtained
Manage user accounts
Operate, secure, troubleshoot, and improve the website
Detect spam, fraud, abuse, and security threats
Maintain legal, accounting, administrative, and business records
Comply with applicable laws and enforce our agreements

Who We Share Your Information With

We may disclose personal information to service providers that assist us with:

Website hosting
Email delivery
SMS delivery
Customer relationship management
Form processing
Cloud storage
Payment processing
Analytics
Cybersecurity and spam detection
Professional, administrative, or technical services

These providers may use personal information only as necessary to provide contracted services on our behalf.

We may also disclose information:

When required by law, court order, subpoena, or government request
To protect the rights, safety, property, and security of Forensim, our customers, or others
To investigate fraud, misuse, or unlawful activity
In connection with a merger, acquisition, financing, reorganization, or sale of business assets, subject to applicable privacy obligations

If you request a password reset, we may include technical information, such as your IP address, in the password-reset process.

We do not share mobile phone numbers, SMS opt-in records, or messaging consent with third parties or affiliates for their marketing or promotional purposes.

How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary to:

Provide the requested services
Maintain user accounts
Fulfill the purposes described in this Privacy Policy
Maintain consent and opt-out records
Meet legal, regulatory, tax, accounting, contractual, and security requirements
Resolve disputes and enforce agreements

When a visitor leaves a comment, the comment and its related metadata may be retained indefinitely so that follow-up comments can be recognized and approved.

For registered users, we may retain information provided through the user profile. Users may be able to view, edit, or delete certain profile information, although usernames and records required for legal or administrative purposes may not be changeable or immediately removable.

SMS consent and opt-out records may be retained as evidence of communication preferences and compliance.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to the personal information we maintain about you
Request a copy of your personal information
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where processing is based on consent
Opt out of marketing communications
Request information about how your information is used or disclosed

These rights may be subject to legal exceptions. For example, we may retain information required for legal, administrative, fraud-prevention, security, or recordkeeping purposes.

To exercise a privacy right, contact us using the information provided below. We may need to verify your identity before processing the request.

SMS Opt-Out Rights

You may withdraw SMS consent at any time by:

Replying STOP to a Forensim text message
Updating your SMS preferences through our website, when available
Contacting us directly

After you opt out, you may receive one final message confirming that your opt-out request has been processed.

Opting out of marketing text messages does not necessarily prevent you from receiving essential non-marketing communications that you separately request, such as one-time verification codes.

Where Your Information Is Sent

Visitor comments may be processed through an automated spam-detection service.

These providers may use personal information only as necessary to provide contracted services on our behalf.

If information is processed outside your state or country, we take reasonable steps to require appropriate privacy and security protections consistent with applicable law.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, disclosure, alteration, destruction, or misuse.

However, no website, internet transmission, electronic storage system, or communication method can be guaranteed to be completely secure.

Do not send sensitive, confidential, financial, medical, or identity documentation through ordinary email or unsecured website forms unless instructed to use an approved secure submission method.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through our website, contact us so that we can review and, where appropriate, delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technologies, legal obligations, or business practices.

When changes are made, we will update the “Last updated” date at the top of this page. Material changes may also be communicated through the website or another appropriate method.

Contact Us

Questions, requests, or concerns about this Privacy Policy may be directed to:

Forensim
Email: privacy@forensim.com
Telephone: +1(844)444-7456
Website: https://forensim.com

Before publishing, confirm that the descriptions of comments, user accounts, analytics, data sharing, children’s data, and service providers match what your website actually does. This is a general template rather than legal advice.